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PRIVACY POLICY

WHAT IS KEPT. WHAT ISN'T

Randolph Loude Atelier respects your privacy. This Privacy Policy describes how information may be collected, used, and protected when you visit randolphloude.com, submit an inquiry, communicate with the Atelier, or otherwise interact with the website.

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INFORMATION WE COLLECT

Information may be collected when you voluntarily provide it through an inquiry, contact form, purchase, mailing list, or direct communication. This may include your name, email address, telephone number, billing or shipping information, and the contents of your correspondence.

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The website and its service providers may also automatically collect limited technical information, such as browser type, device information, IP address, referring pages, and information about how visitors interact with the site.

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HOW INFORMATION IS USED

Information may be used to:

  • Respond to inquiries and correspondence.

  • Process and fulfill purchases or requests.

  • Maintain records relating to works, editions, commissions, or other Atelier activity.

  • Operate, maintain, secure, and improve the website.

  • Send communications you have requested or consented to receive.

  • Comply with applicable legal obligations.

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Personal information is not sold in exchange for monetary compensation.

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SERVICE PROVIDERS

The Atelier may use third-party service providers to operate portions of the website and related services, including website hosting, payment processing, analytics, communications, shipping, and other administrative functions.

These providers may process information as necessary to perform their services and are governed by their own privacy practices and applicable agreements.

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COOKIES & ANALYTICS

The website may use cookies and similar technologies to maintain website functionality, understand visitor activity, remember preferences, and improve the digital experience.

Where available, visitors may manage certain cookie preferences through their browser or website settings.

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PAYMENTS

Payment information submitted through the website may be processed by third-party payment providers. Randolph Loude Atelier does not necessarily receive or retain complete payment-card information submitted through those services.

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DATA RETENTION

Information may be retained for as long as reasonably necessary to fulfill the purpose for which it was collected, maintain legitimate business or archival records, resolve disputes, enforce agreements, or satisfy legal obligations.

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YOUR CHOICES

You may contact the Atelier to request access to, correction of, or deletion of personal information you have provided, subject to applicable law and legitimate record keeping requirements.

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You may also unsubscribe from optional marketing communications using the unsubscribe method provided with those communications.

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SECURITY

Reasonable administrative and technical measures are used to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

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THIRD-PARTY LINKS

The website may contain links to external websites or services. Randolph Loude Atelier is not responsible for the privacy practices, security, or content of third-party websites.

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CHILDREN

The website is not directed toward children under 13, and the Atelier does not knowingly collect personal information from children under 13.

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CHANGES TO THIS POLICY

This Privacy Policy may be updated periodically to reflect changes to the website, the Atelier’s practices, or applicable requirements. The date above will indicate the most recent revision.

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CONTACT

Questions or requests concerning this Privacy Policy may be directed through the contact information provided on randolphloude.com.

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